Frequently asked Questions
About the Care Trak Perimeter System and Mobile Locater

NOTE: Care Trak is NOT a Global Positioning System (GPS) or Cell Phone Based System.
Invisible Perimeter System

Provides BEST solution for most Home Situations


1. How does it work?

The Perimeter Alarm System establishes an invisible circle around the location where the unit is set up. This circle can be adjusted from about 50 to 400 feet. A person wearing a Care Trak transmitter is free to roam within this invisible circle. If the person attempts to leave the established circle, an alarm will sound, alerting the caregiver that the monitored person has left the perimeter area.

2. How often do I use the unit?

27/7. During the daytime hours the perimeter area can be adjusted larger to give your loved one more freedom to roam around outside, say up to 300 feet. At night, you can decrease the perimeter area. This way if a confused person or child goes outside the perimeter area, the alarm will sound quicker allowing you to retrieve the person before they get too far away in the dark.

3. Do I have to install the unit?

The unit is self-contained and totally portable, so you can easily take it to the park or grandma's. Connect a couple of cables and the antenna, then plug the unit into a standard current outlet. There are no buried wires or hardwired installation.

4. Can I take the Perimeter Alarm on a camping trip if there is no electrical current available?

Yes. The Perimeter System will work on battery power for about 5-8 hours of continuous use, with a new set of disposable batteries. The unit may be placed on a picnic table to monitor a loved one. We suggest that the unit not be operated this way very often since the unit uses a total of 16 standard AAA disposable batteries.

5. Do I need to purchase a Mobile Locater separately?

No. The Invisible Perimeter System includes the CTR 16 tracking receiver. The Perimeter and the CTR 16 work together to form the invisible perimeter. With the combination of the two units, you have the ability to monitor an area AND have the ability to locate the wandered person up to a MILE.

6. Where did Care Trak come from?

The parent company is Wildlife Materials, Inc. WMI has been building professional research equipment to track and monitor endangered species around the world for over 40 years. If you watch PBS, you have probably seen Care Trak equipment in use by researchers, the government and various zoos. Care Trak has been featured on many TV shows, radio and newspapers. Care Trak applied for and was granted a special authorization to put transmitters on people by the Federal Communication Commission (FCC) in 1986.

7. Is this available to any adult of child?

No. Care Trak is only available to those with Diagnosed Dementia and Special Needs Children.

Mobile Locater System

1. How does the Mobile Locater work?

Your loved one at risk of wandering wears a waterproof transmitter with a tamper-resistant band that is normally worn on the wrist like a watch or on the ankle. This one-ounce transmitter puts out a silent constantly pulsating radio signal 24 hours a day. In the event your loved one becomes lost, the Mobile Locater receiver tunes in that person's radio signal. Using a hand-held directional antenna, you determine the direction of the strongest radio signal and walk in that direction until you come upon the person. The signal gets stronger as you get closer. We can also locate transmitters in belts, shoes or other places when a wrist application is not possible.

2. What is the tracking range?

Up to a mile on the ground. Radio signals are affected by weather, environmental conditions, terrain and other factors. For example, in a mowed farm field the radio signal may extend more than a mile. In a densely wooded area, the signal might be cut down to a half mile or less.

3. How do I find someone at night?

Two ways. The Mobile Locater has a LED meter that shows the signal strength coming from the lost person's transmitter. It also has an audible "chirp". When you point the antenna in the direction of the wandered person, the "chirp" gets louder and the LED signal meter jumps higher on the scale.

4. How do you locate a person inside a building?

The same as tracking outside. Most people automatically start looking outside for a lost person. The Mobile Locater will point inside the building if that is where your loved one is. You follow the "chirp" and meter to the person.

5. What is the on-going expense in maintaining the system?

Every other month, 6 times a year the transmitter battery must be changed and that means cutting off the tamper-resistant band. Your expense is for the replacement battery and band. We also have reusable band options, which can provide added protection. We offer an automatic shipment program, which can be set up on a monthly, quarterly or annual basis.

6. Does the transmitter get worn on the wrist or ankle?

Either; however, on the wrist provides for easier tracking. We also specialize in custom applications, if the wanderer will not wear a wrist or ankle band. Contact us for more information.

7. Why have I never heard of this before?

Although the technology has been around for many years, Care Trak is currently the only company with a license for 174-215 MHz human use. Forty (40) years of building tracking equipment for endangered species around the world led to Care Trak development for those who wander or for kids who bolt and run.

8. Will Medicare or Medicaid pay for this?

Not yet. We have been in contact with both of these agencies. Many churches, civic clubs and organizations; like: the Lions, Rotary, Kiwanis, Pilot Clubs and others have purchased Care Trak equipment for families of Special Needs Kids.

9. Will private insurance pay for this?

You will have to ask your insurance company. There is definitely a reduction of risk for any insurance company. Finding a wanderer quickly reduces the chances of injury, exposure to the elements and possibly even death. Some state agencies have programs that pay for safety and assistive technology for children or adults with special needs; such as, the Regional Development Centers in California. Contact your state Department of Human Services. We are always available to discuss the benefits of the system with any agency.

10. What if we do not like it after we buy it?

You have a 14-day trial period. If you don't like the system, return it in like-new condition for a full refund, less shipping charges. After watching the DVD, we suggest you take time and play "Hide and Seek" for a day to convince yourself of Care Trak's effectiveness.

11. Why do police and search & rescue have the Mobile Locater in some areas?

In hundreds of law enforcement agencies across the U.S., police have purchased this unit to save lives and reduce their search costs in locating people. A normal search costs about $1,500.00 per hour. With the Care Trak Mobile Locater AND if a potential wanderer is wearing a Care Trak transmitter, they can be located quicker. Finding wanderers quickly reduces their chances for injury due to exposure, natural and man-mande hazards. The Stokes county Mountain Rescue Team in King, NC reduced their search times from over 9 hours to less than 30 minutes using the Mobile Locater.

12. Can we take the Mobile Locater with us on trips or outings?

Absolutely. The Mobile Locater is 100% portable and operates on standard AAA batteries. We also offer an optional Mini-2 Antenna and Nylon Belt Carrying Case, to provide ease of use in shopping malls, amusement parks or while traveling.

13. How long does it take to get the system?

Usually 3 to 5 weeks. Each unit is hand built and is subject to extensive testing before it leaves the factory.

14. What is the warranty?

Seven (7) Years Parts and Labor. This applies to defects in workmanship. Misuse, abuse and batteries are not covered. ADDED SAFETY, CARE TRAK HOME EQUIPMENT IS FULLY COMPATIBLE AND ABLE TO BE TRACKED BY YOUR LOCAL SHERIFF/POLICE DEPARTMENT, IF YOUR COMMUNITY HAS A CARE TRAK QUICK RECOVERY, PROJECT LIFESAVER OR OTHER PROGRAM UTILIZING CARE TRAK EQUIPMENT.

A Color Video of Care Trak Products is available for a $7.00 Shipping and Handling Fee. You may order the video by calling:

Phone: (858) 748-3692 or (858) 504-0437

Visa and Mastercard Accepted.

For Specific Pricing Quotes, additional information or questions on equipment operation, please contact us at:

 
Phone: (858) 748-3692 or (858) 504-0437
FAX: (858) 748-3692
E-mail: caretrakca@cox.net
 Home and Facility Products
 
Police/Search & Rescue Products
 
Agency Frequently asked Questions
 
Why Choose Us
 
Vital Statistics and a Letter to Parents of Kids with Special Needs
 
How it Works: Telemetry Tracking